Here is the syntax to run the TALK TIME report with command line options so that you can configure multiple detail reports with different parameters.
NOTE: YOU MUST INCLUDE ALL 4 PARAMETERS for the report to run correctly.
Here is the syntax for the report:
AUTO_TALKTIME17.EXE [REPORT_TYPE] [DATE_RANGE] [DEPARTMENT] [FORMAT] [EMAIL]
VALID REPORT TYPES:
[SPECIFIED] - DEFAULT Run the whole report to the Specified Emails Listed in the Mail Setup Utility
[DEPARTMENT] - Run the report for Departments with listed Department Email Addresses
[USER] - Run the report for Extensions with listed Email Addresses
[CUSTOM] - Overrides the Specified Email Addresses and use this one instead.
[ALL] - Report on All Calls - All Date Ranges
[TODAY] Filter the report for Today's Calls
[YESTERDAY] DEFAULT - Filter the report for Yesterday's Calls
[LAST2] Filter the report for the Last 2 Days Calls
[LAST3] Filter the report for the Last 3 Days Calls
[LAST4] Filter the report for the Last 4 Days Calls
[LAST5] Filter the report for the Last 5 Days Calls
[LAST6] Filter the report for the Last 6 Days Calls
[LAST7] Filter the report for the Last 7 Days Calls
[LAST14] Filter the report for the Last 14 Days Calls
[LAST21] Filter the report for the Last 21 Days Calls
[LAST30] Filler the report for the Last 30 Days Calls
[ALL] DEFAULT - Run the report for ALL Departments
[SPECIFIC_DEPARTMENT_NAME] - Cannot include any spaces
NOTE: Department names cannot include spaces. If you need spaces, use an underline instead.
For example: MY_DEPARTMENT. The department needs to be set up in the Call Accounting with the underline as well.
When TYPE above is set to CUSTOM the utility uses this email address instead.
DETAIL REPORT COMMAND LINE EXAMPLES:
AUTO_TALKTIME17.EXE CUSTOM ALL ALL PDF SUPPORT@COMMONE.COM
Runs All calls, all departments, in PDF format to the address email@example.com
AUTO_TALKTIME17.EXE DEPARTMENT ALL ALL PDF
Runs All calls, all departments, in PDF format to only Departments with email addresses listed in the Call Accounting department file.
AUTO_TALKTIME17.EXE SPECIFIED YESTERDAY SALES PDF
Runs a report for the SALES Department for Yesterdays Calls to the email addresses listed in the mail setup utility in PDF format.
AUTO_TALKTIME17.EXE DEPARTMENT LAST21 ADMIN CSV
Runs a report for the ADMIN Department for the LAST 21 DAYS in CSV FORMAT to the email addresses associated with each department in the Call Accounting Department File.
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