The Caller ID File allows you to track ownership of numbers used to call in and out to. With a Caller ID system installed in conjunctions to your PBX, incoming calls can be automatically identified and added to the Caller ID File. When certain reports are printed, they will report both the number called, and the Caller ID tag associated with that number. This way you can not only see what number was called, but who was called as well.
- Phone #: The ANI phone number (usually 10 digits without spaces or dashes)
- Caller ID: The name to associate with this number.
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