FAQ-1609 Process the Call Records

FEATURE DESCRIPTION

The next step is to process the raw data so that reports can be generated.  The information that comes from the phone system is just a long list of calls that have been made, and it is difficult to generate a report for a single extension or department.  When the call processing occurs, the call information is put into a searchable file with indexes called a database file so that calls can easily be retrieved by a number of user parameters.  There are a number of steps that occur when call process occurs. Click each link below to view the steps:

 

Comm One LLC Technical Support
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Last Reviewed: 10/11/2017

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