FAQ-1235 Set Directory Assistance Rates for Call Processing

You can also set Directory Assistance Rates Manually using the ToolBox Command Utility.

  1. Close all programs (except call capture)
  2. Open the COMM ONE SOFTWARE Folder on the Desktop
  3. Open the UTILITIES Folder



  4. Double Click on the ToolBox Utility Icon
  5. Type the following commands to set the Directory Assistance Rates. This example assumes you want to charge $2.50 for each directly assistance call.

    CLOSE DATABASES
    SELECT A
    USE PLSYS.DBF
    REPLACE PLSYS.DIRECTORY WITH 2.50
    REPLACE PLSYS.DIRECT1 WITH 2.50
    CLOSE DATABASES
    QUIT

 

 

Comm One LLC Technical Support
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Draper, UT 84020
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support@commone.com

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Last Reviewed: 02/06/2017

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